About Us

Rifumo Boutique Spa is a luxury Spa dedicated to providing high customer satisfaction through excellent service and quality in an enjoyable atmosphere “an extraordinary experience in Spa wellness”.

We are a luxury Boutique spa that provides high quality treatments and products. Our therapists are the life-blood of our organisation and all have international accredited certificates. Before administering treatments, our therapists undergo an additional 4 weeks of internal and product specific training. In this way we ensure that our guests have a truly 5 star experience at the hands of qualified and enthusiastic professionals.

The journey to the birth of RBS was long, winding and bumpy one. A number of factors aided and molded this unsmooth experience. Notable among these include Perseverance, Dedication, Passion, Sacrifice, Self Discipline and Results.
RBS is able to provide her clients with a therapeutic touch, getting into the muscles as needed, but also giving the client a deep sense of relaxation at the same time. Our company believes that every client’s bodies are different; therefore, she creates a special massage or facial that is customized just for them.

Rifumo Spa is situated at No. 04 Opperman street, Belladonna, Nelspruit.

Mission

To be the preferred provider of Spa services in the country based on strong customer relationships.
the expectations of our customers/clients by creating new values, enhancing the quality of life with solutions that

Origin Of The Idea

The Business idea came from studying Beauty Therapy at college and going on to work in the United States of America. Experiencing treatments at Beauty Salons and Spas I wanted to develop this as business idea in my hometown because there is nobody who currently offers this type of business in the area.

Vision

To provide quality treatment/services through the practice of professionalism.
Developing people, clients and staff for a better future.
To be one of the innovative Boutique Spas.
To be the leading solution-oriented Spa business in the Lowveld.

Values

RIFUMO believes in the principles of Batho Pele” (People First) and is guided and governed by the following principles.

Accountability: We are accountable: Doing what we say we are going to do efficiently done and on time.

Fair, Open and Transparent: We are committed to long term business based on fair, transparent and accountable conduct-based character.

Your Satisfaction: we listen, then we ACT – Customer satisfaction is our top priority. We achieve total customer satisfaction by treating all clients, potential clients, as though they are our only client. We have mastered the art of listening to our clients and responding quickly to their changing needs.

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